ETSA News

Interview with Dr Thomas Neyers, the new Chairman of ETSA 

Earlier this summer, Dr. Thomas Neyers assumed the esteemed role of Chairman of ETSA. Both the ETSA Secretariat and the ETSA Board are enthusiastic about this new chapter and eagerly anticipate collaborating with him. With Dr. Neyers' wealth of knowledge and dedication to the industry, we are confident in the direction and leadership he brings to the association, and we look forward to the strides ETSA will make under his guidance. In anticipation of this, ETSA held the following interview with Dr Neyers. 

Question: Dr. Neyers, you are fresh into your three year term can you describe the primary mission and vision of ETSA as you see it?

The primary mission of ETSA is to strengthen the industry and provide it with a strong voice within the EU Commission and Parliament. We aim to support our members by offering guidance on current developments and translating EU regulations into understandable and useful information. We want to unite the stakeholders of our industry to form a common understanding and to speak with one voice in Europe on behalf of the Textile Service Industry and its associated suppliers.

Question: When a new Head of State assumes office in given country, they usually present both a short term and a long term agenda, can you outline what you'd like to achieve in the next year (2024)?

The issues we currently face persist regardless of presidencies or terms of office and require continuous attention. My primary goal for 2024 is to organize a valuable ETSA conference for all participants. The chance to exchange ideas and discuss industry topics is vital and is deemed significant by every stakeholder. Additionally, I've conducted interviews with core members to understand the expectations and objectives of key stakeholders, aiming to set ETSA's agenda for the upcoming three years.

Question: Can you also outline what you see as some long term objectives (next 2-3 years) you'd like ETSA to reach?

I aim to enhance the association's PR efforts and establish ETSA as the premier voice and overarching organization for the textile service industry in Europe. To achieve this, it's crucial to foster dialogue among national associations, thereby connecting companies in an information and opinion network, irrespective of their focus and size. ETSA must remain vigilant and utilize its network to shield the industry from potential harm and protect member companies from bureaucratic challenges and unrealistic demands stemming from European standardization.

Question: The previous Presidency had to navigate the textile services industry through  COVID-19, the energy crisis, staff shortages and inflation. The last three of which continue to be problems for the industry,  what are some other  major challenges facing the European textile service industry today?

Our current challenges revolve around securing qualified employees and enhancing our reputation as an inherently systematic and profoundly sustainable industry. It's vital to emphasize that our business model surpasses home washing or semi-professional on-site washing in terms of sustainability and resource conservation. We aren't just part of the fast fashion trend; we represent the circular economy with high reuse rates and excellent repairability. Moreover, we provide clean, safe, and hygienic products ready for use. Our service is indispensable to society and individuals. After all, who would want to sleep in a hotel bed with used and dirty sheets?

Question: Regarding sustainability, ETSA is a European Climate Pact Ambassador, and the reality of Climate Change demands we collectively strive forward to mitigate global warming, however Europe must still retain its competitive edge, retaining jobs and industry here, how do you think we can strike this balance?

This isn't just a matter of economics or perspective. As you mentioned, it's about striking the right balance. Decarbonizing and transitioning our industries and societies into a sustainable and highly digitized environment will push our limits. ETSA can step up as a champion for climate preservation. We already have solutions and are poised to develop even more effective ones. The forthcoming challenge is genuine textile recycling after prolonged use. It's not just about repurposing, like using them as insulation materials. Our goal is to recycle polyester fibers in such a way that we can produce new fibers and weave fresh fabrics, repurposing them as clothing or tablecloths.

Question: Where do you see the future of the European textile service industry, and how is ETSA positioning itself to lead in that future?

As previously stated, I believe ETSA should serve as the overarching organization for our industry in Europe. People's need and desire for cleanliness is significant and isn't going away anytime soon. On the contrary, the demand for hygienic performance, safety, and clothing with added functionality (like PPE, cleanroom attire, etc.) will only grow. Meeting these rising demands and needs dependably will be our challenge moving forward.

Question: How do you see  envision the  continued collaboration between the ETSA Board, Secretariat and Mr. Engler as Treasurer, in ensuring the association's success?

Open and consistent communication among the President, the ETSA team, the Treasurer, and board members is essential for effective and successful collaboration. However, it's not just about communication and discussion; sometimes, it involves a robust debate in search of solutions. Every member of this circle brings unique experiences and skills to the table. We greatly appreciate all their contributions and are eager to benefit from their expertise at ETSA.